Accessibility Statement

Accessibility statement for tns-connectivity-solutions.co.uk

This accessibility statement applies to the website https://www.tns-connectivity-solutions.co.uk/.

TNS Connectivity Solutions is committed to making its website accessible, in line with recognised accessibility standards and best practices.

 

How accessible this website is

We want as many people as possible to be able to use this website. For example, users should be able to:

• zoom in up to 300% without loss of functionality

• navigate most of the website using a keyboard

• use screen readers and speech recognition software

• adjust colours, contrast levels and fonts through browser or device settings

We aim to ensure content is clear, structured, and easy to understand.

 

About this website

TNS Connectivity Solutions provides fibre optic broadband, wireless broadband access, and connectivity services for businesses and residential users.

The website includes information about services, contact options, and general company information.

 

Non-accessible content

We are aware that some parts of this website may not yet be fully accessible. For example:

• some images may not include fully descriptive alternative text

• some navigation elements (such as menus or interactive components) may not be fully optimised for keyboard-only users

• colour contrast in some areas may not meet WCAG 2.2 AA standards

• forms (such as newsletter sign-up or contact forms) may not be fully compatible with all assistive technologies

• embedded or visual content may not always include captions or text alternatives

Accessibility issues like these are common across websites and are typically identified through WCAG-based testing.

 

What we’re doing to improve accessibility

We are actively working to improve accessibility across the website. This includes:

• reviewing and updating page structure and headings

• improving alternative text for images

• testing key user journeys (such as contacting us or accessing services)

• improving compatibility with assistive technologies

• reviewing colour contrast and visual design

We plan to carry out ongoing reviews and, where possible, formal accessibility testing.

 

Feedback and contact information

If you experience any accessibility issues or need information in a different format, please contact us:

• Email: connections@tns-connectivity-solutions.co.uk

• Phone: 01270 297691

We aim to respond within 5 working days.

If you need content in an alternative format (such as large print, accessible PDF, or audio), we will do our best to provide it.

​

Reporting accessibility problems

We welcome feedback on the accessibility of this website. If you find any problems not listed in this statement, please contact us using the details above.

​

Enforcement procedure

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS):

https://www.equalityadvisoryservice.com/

They provide independent advice on accessibility and equality issues.

 

Technical information about this website’s accessibility

TNS Connectivity Solutions aims to follow the Web Content Accessibility Guidelines (WCAG) 2.2 AA, the recognised international standard for digital accessibility.

This website is currently partially compliant with WCAG 2.2 AA due to the issues listed above.

​